Privacy
COLLECTION OF PERSONAL DATA
Groove Agency Sàrl , publisher of the site [ www.skilz-wear.com]( https://www.skilz-wear.com), collects personal data on users consulting the site, in accordance with current legislation, in particular the Swiss LPD and the GDPR for customers residing in the European Union.
1. Collection of personal data
This data collection takes place in the following cases:
- When creating a user account;
- When subscribing to the newsletter;
- When placing an order or requesting a return on the site;
- When contacting customer service;
- When participating in a promotional game/competition;
- When browsing the site and viewing articles.
The data collected is intended for Groove Agency Sàrl . It is necessary for:
- Processing and management of orders;
- Commercial relations between Groove Agency Sàrl and its clients;
- The provision of personalized services and the improvement of the information provided.
Groove Agency Sàrl is responsible for data processing. This data may be transmitted to companies or subcontractors for the execution of orders and services.
2. Your rights
In accordance with the LPD and the GDPR, users have the following rights:
- Right of access, rectification, modification and deletion of their personal data;
- Right to limitation or opposition to data processing;
- Right to data portability.
To exercise these rights, the user can write to:
- Email : shop@skilz-wear.com.
A page dedicated to GDPR compliance is also available on the site to facilitate these procedures.
ACCOUNT CREATION
To create an account, the user must complete all mandatory fields in the registration form. Failure to respond will prevent the account from being created.
NEWSLETTERS
The user can subscribe to the newsletter and receive regular information about offers and news. He can unsubscribe at any time by clicking on the link at the bottom of each newsletter.
POSTAL MAIL AND TELEPHONE NUMBER
The customer's postal address and telephone number are used to process orders and for commercial communications. The customer may object to this use by writing to shop@skilz-wear.com.
SMS / MMS
The mobile phone number may be used for order management and commercial purposes. The customer may refuse these communications at any time by contacting customer service .
BANK INFORMATION
Customers' banking information is never stored by Groove Agency Sàrl . Transactions are entirely processed by secure payment modules ( Shopify Payment and PayPal).
COOKIES
Definition of cookies
A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit a website. Cookies help the site to recognize you and personalize your browsing.
Acceptance of cookies
When you first visit [ www.skilz-wear.com]( https://www.skilz-wear.com ), a banner informs you about the use of cookies. You can accept, refuse or customize your preferences. Continuing to browse is considered acceptance by default.
Deleting cookies
You can disable cookies by changing your browser settings. However, this may limit access to certain features of the site.
Types of cookies used
1. Strictly necessary cookies: essential for the operation of the site.
2. Performance and statistics cookies: to analyze the use of the site (Google Analytics).
3. Functional cookies: to remember your preferences and improve your experience.
4. Advertising cookies : to send you advertisements tailored to your interests.
5. Partner cookies: placed by third parties to personalize advertising offers.
Cookie management
Cookie management varies depending on the browser:
- Google Chrome: Menu > Settings > Privacy > Content settings > Block third-party cookies.
- Firefox: Menu > Options > Privacy and security > Cookies and site data.
- Safari: Preferences > Privacy > Block all cookies.
- Microsoft Edge: Settings > Cookies and permissions.
CONTACT
For any questions regarding data or cookie management, contact us at:
- Email: shop@skilz-wear.com
- Address: Groove Agency Sàrl , Florastrasse 25, 4500 Solothurn, Switzerland.
